Privacy Policy and Cookie Notice
This page explains what happens to the information you send through this website. It is written for buyers in Europe, the Middle East and other export markets.
Last updated: November 2026
Who we are
Guangzhou Ruizhen Fragrance Co., Ltd. manufactures fragrance and perfume products in Guangzhou, Guangdong, China. This policy explains what we collect through this website and how we use it.
Information we collect
When you send an enquiry we collect the details you enter: name, company, email address, phone or WhatsApp number, country, product interest, estimated quantity, target market and your message.
We also collect basic technical information needed to operate the site, such as the language you selected and cookie preferences stored in your browser.
How we use your information
Enquiry details are used to answer your request, prepare quotations, arrange samples and continue the commercial conversation you started.
We do not sell your personal information. We do not send marketing emails unless you separately agree to receive them.
How long we keep data
Enquiry records are kept for as long as needed to handle the request and any resulting order, or until you ask us to delete them where no legal obligation requires retention.
Your choices and rights
You can request access to the personal information we hold about you, ask for corrections, or ask us to delete it. You can also object to further processing of your enquiry data.
To make a request, email sales@ruizhenfragrance.com with the subject line "Privacy request".
Contact
Guangzhou Ruizhen Fragrance Co., Ltd., Guangzhou, Guangdong, China. Email: sales@ruizhenfragrance.com. Business hours: Monday to Saturday, 09:00–18:00 (GMT+8).
If this policy changes, the updated version will be published on this page with a new revision date.
Questions about your data?
Email sales@ruizhenfragrance.com and our team will respond within 12 hours on business days.